How to pay back account credit

Previous Lesson: Using Account Credit 

 

Account credit can be used against future invoices for that customer or can be registered as being repaid. This tutorial will explain the latter. Please note credit can only be paid back against the address the credit was applied too.

Account credit is displayed under customer details as current credit:

CurrentCredit2.png

Next to current credit you will see two icons. A magnifying glass and some cash with a green tick. Select the magnifying glass:

OverpayMagnify.png

which will show you the details of the overpayment received:

OverpayMagnifyOpen.png

Closing this window, select the other icon:

PayBackCredit.png

Which will take you to this page. Here you can set the record that you have paid back the customer and remove the account credit.

PayBackCredit2.png

 

 

Next Lesson: Refunds

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