I have invoiced the Customer/Agent instead of the tenant, what do I do?

There is no way to move an invoice from the Customer/Agent to the tenant, in this case you will need to create a credit note and then create a new job/invoice.

 

To do this open the current invoice and click on 'New Credit Note'.  Fill in the form and click save.  This will not make the invoice 0, but it will make your accounts balance as an invoice is a positive value and a credit note is a negative value.

 

Once you've done that go to the tenant property, click to create a job, then immediately click to invoice that job.

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