I'm sure I have sent this invoice but it still appears in the Outstanding Invoices not Sent list

Only invoices that have not been emailed or printed will appear in the Outstanding Invoices not Sent list. 


The most common reason why invoices still appear in this list even though you may have a printed copy of that invoice in your hand is because you have clicked 'print preview' instead of 'print'. The system does not record when you click 'print preview' and therefore the record will still appear in the outstanding list report.

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