Is there a way to bring up any customers that didn't have a service last year?

Yes, go into Reminders > Service Reminders. Select January 2015 (last years year) and then select the service type you want to look at i.e. Boiler Service. Click view. This will show the list of customers/tenants that didn't have the service last year.

 

You will need to repeat this process for each month.

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