Deposits aren't being sent across to my accounting package, why?

Unfortunately most accounting packages don't have the concept of a 'job' for CommuSoft to link the deposit against.  This isn't strictly true for all accounting packages, but definitely for the vast majority.  We therefore made the decision to only transfer deposit payments to accounting packages once they have been attributed to an invoice.  This means a deposit you create in CommuSoft will not transfer through your desired accounting package until you've invoiced the job in CommuSoft.

 

Can't you transfer the deposit as a cash on account payment?

Yes, we could, but we don't because it becomes very messy trying to tally these figures up through an automated process.  We decided that attempting this may cause more corruption than it's worth.

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